Privacy Policy (Infinity)

Effective Date: 25/07/2025
Company: G2AI Ltd
Contact: support@g2ai.co.uk

At Infinity, your privacy matters. This Privacy Policy outlines how G2AI Ltd (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use the Infinity dating app.

1. Information We Collect

When you use Infinity, we may collect the following categories of personal information:

Account Details: Name, email address, phone number, date of birth
Profile Information: Photos, gender, preferences, biography, interests, sexual orientation, personality type.
Location Data: Approximate or real-time location (if you permit it)
Usage Data: Match interactions, messages, and in-app activity
Payment Info: If applicable, payment methods are processed securely via our payment partners
Verification Info: If required, for safety and authenticity checks

We aim to keep data collection proportional and relevant to offering a safe and effective dating experience.

2. How We Use Your Information

Your data is used to:

Match you with relevant users
Personalise your recommendations
Maintain app safety and prevent abuse
Respond to queries and support requests
Comply with legal obligations

We do not sell or share your personal data with third-party advertisers or analytics services. We may also process data in automated ways, such as using algorithms to improve matchmaking suggestions. These do not result in decisions with legal or significant impact on you.

3. Data Storage and Security

We store your personal data securely using modern cloud infrastructure and industry-standard encryption. All data transfers are encrypted, and access is tightly restricted to authorised personnel only.

We take reasonable and appropriate steps to safeguard your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, we may share your information with:

Service Providers who assist with operations like hosting, security, analytics, or payments (under strict confidentiality agreements)
Law Enforcement or Regulators when legally required or to protect user rights, safety, or comply with legal obligations

All sharing is limited to what’s necessary, and we maintain strict controls on how your data is handled.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If your account is inactive for an extended period, or upon your request, we will delete or anonymise your data in accordance with UK GDPR guidelines.

You may request access, correction, or deletion of your data at any time.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of inaccurate or outdated data
Withdraw consent or request that we stop processing your data
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

6. Safety and Age Policy

To help maintain a respectful and secure environment:

Users must be 18 or older to use Infinity
Reporting and blocking features are available to flag inappropriate behaviour
We may take action against accounts that breach our community standards

7. Cookies and Login Sessions

When you sign in using federated identity providers (e.g., Apple, Google), Infinity may temporarily use cookies or similar technologies during the login process. These are used solely to:

Manage your session
Enhance security (e.g., CSRF protection)
Maintain authentication status across redirects

These cookies are essential for functionality and are not used for tracking, profiling, or advertising. You can manage your cookie settings via your browser if accessing the login flow through a web interface.

8. Contact Us

For questions or concerns related to this Privacy Policy or your data, please contact:

Email: support@g2ai.co.uk

9. Updates

We may update this Privacy Policy from time to time. We will notify users of material changes via the app or email.